There is this subset now of techies who, because they've experienced problems firsthand in a way the public hasn't, feel like they are caught up in a system that doesn't meet the vision and goals they signed up for when they took these jobs. If you're caught up in the monster and you see what its real inner-workings are, you get a sense of what needs to change, in a way that someone who just uses Facebook to talk to their family wouldn't be aware of these internal problems.